How to register an account?

How can I do a donation?

Payment Method

What is your social media platform?

I found someone need help and assistance, how to raise a case?

One Hope Zero Barrier Free Shuttle Service

Tax Exemption

Who are we? What you provide?

I'm from Oversea / not in Malaysia, can I donate?

I'm under 18, can I donate?

What is the minimum amount for donation?

How can I donate without an account?

How if I am unable to login my account?

I forgot my password, what should I do?

I forgot my username and password, what should I do?

How if I unable to choose preferred language?

Can I request an official receipt after donation? Is it send by email?

How if I did not receive the donation receipt?

When I make donation, the payment page show error and end up donation not success.

How if I filled up remark but receipt missing?

How do I change donor's name on receipt?

How if my receipt name/donor's name shown blank?

How if my receipt missing the Chinese word?

Can I see my previous/history donation?

What happen if duplicate charge or payment failed?

What is the Sustainer Program?

How to cancel a subscription?

Can I upgrade/downgrade to the Sustainer Program?

Can I subscribe to more than one Sustainer Program?

How to renew my card?

What are the supported E-Wallet?

What happen if duplicate charge or payment failed?

Receipts provided for e-wallet payment?

How Can I download your APPS for Android / IOS?

How if I am unable to download receipt on app?

When I want to make donation, the app redirect me to website for paymemt?

Why I see the new update on the One Hope App but can't go into the app?