Work Location: Petaling Jaya

Responsibilities & Duties:

 	Conduct market research to identify customer trends, competitor offerings and demographic data.
 	Liaise with creative teams to come up with branding ideas, graphic designs, promotional materials and advertising copies.
 	Discover, plan, & implement effective marketing and promotional channels, including social media platforms such as Meta, Google Ads, Xiao Hong Shu, etc. to be used to relay product messages to customers.
 	Investigate the performance of a company’s marketing campaigns and strategies through evaluating key performance metrics such as Google Analytics/Meta A/B Testing.
 	Create innovative marketing campaigns depending on robust data and present the recommendations to management.
 	Establish and maintain relationships with new and existing leads through networking and prospecting.
 	Create goals and objectives in order to approach customers through appropriate marketing channels.
 	Help in outbound and inbound marketing activities by displaying expertise in certain areas such as event planning, advertising, optimization, and content development.

Requirements:

 	Candidate must possess at least a Diploma, Advanced/Higher/Graduate Diploma, Marketing and Mass Communications or equivalent.
 	At least 3 years working experience in related field is required.
 	Key experience in paid ads, especially XHS
 	Language required: English, Bahasa Malaysia, Mandarin.
 	Skills required: Marketing Strategy, Sales Strategy, Market Analytics, Effective Communication, Paid advertisement (paid ads - Meta ads/XHS)
 	Ability to converse in English, Malay, Mandarin & other dialects will be an added advantage
 	Must possess own transport
 	Responsible, Resourceful, dedicated and committed to work
 	Able to work independently with minimal supervision.
 	Good computer knowledge.
 	Must be able to participate for Company Events

Job Highlights:

 	Annual Leave, Medical Leave & Public Holiday
 	EPF & Sosco Provided
 	Career Training & Enhancement
 	Friendly Working Environment
 	Uniform Provided
 	Allowance Provided
 	Free parking
 	Health insurance
 	Maternity leave
 	Opportunities for promotion
 	Parental leave
 	Professional development


Digital Marketing Executive (Klang Valley)

Work Location: PJ, Selangor

As an HR Executive at One Hope Charity & Welfare, you will oversee the full employee lifecycle from hiring to separation. This includes managing HR-related tasks, ensuring compliance with relevant laws and regulations, and providing HR support to the organization. The ideal candidate will have experience in HR, excellent communication skills, and a strong understanding of HR policies and procedures.

Experience:

 	Human resources: 3 years (Required)
 	Administrative: 3 years (Required)

Responsibilities & Duties:

 	Implementing and managing HR policies and procedures
 	Managing recruitment processes, including resume screening, scheduling interviews, and conducting background checks
 	Maintaining employee records and updating HR databases
 	Managing employee benefits and compensation packages
 	Conducting performance evaluations and providing feedback to employees
 	Addressing employee relations issues and resolving conflicts
 	Ensuring compliance with labor laws and regulations
 	Preparing and presenting HR-related reports to management
 	Managing employee onboard offboard processes
 	Training and development.
 	Maintain company culture.
 	Able to handle payroll will be an advantage.
 	Maintaining a safe work environment.
 	Any adhoc task that will be assigned by Management when needed

Requirements:

 	Minimum Diploma in human resources management or related field
 	3 years of experience in HR or a related field, preferably Female candidate
 	Familiarity with HR-related laws and regulations
 	Proficiency in Microsoft Office
 	Excellent communication and interpersonal skills
 	Strong organizational and time management skills and execution ability
 	Ability to maintain a high level of confidentiality
 	Detail-oriented and able to prioritize tasks
 	Able to work with minimum supervision / independently
 	Required language: Mandarin, English, Bahasa Malaysia
 	Must have own transport

Job Highlights:

 	Annual Leave, Medical Leave & Public Holiday
 	EPF & Sosco Provided
 	Career Training & Enhancement
 	Friendly Working Environment
 	Uniform Provided
 	Free parking
 	Maternity leave
 	Opportunities for promotion
 	Professional development


HR and Administrative Executive (Klang Valley)

Work Location: Klang Valley

 

Responsibilities & Duties:

 	Conducting interviews/questionnaire, either via phone calls or site visits, with individual help-seekers or their families to assess and review their situation.
 	Assist in administrative affairs, such as sorting out and collecting information on help-seekers and writing up assessments / reports.
 	Be involved in promoting charity activities.
 	Participating in writing up scripts and so on.

Requirements:

 	Good command in English, Mandarin and Bahasa Malaysia.
 	Candidate must possess at least SPM or higher qualification
 	No criminal or fraud litigation record.
 	Possesses a strong sense of responsibility, stand to hard work, positive and optimistic.
 	Possesses caring, patient, and good listener.
 	Willing to travel for patient interviews or visits (with driving license and own transport).
 	Comfortable with multi-tasking and emergency tasks, assignments, or activities.
 	Preferably with experience in the field of public welfare or similar, however, we are welcome newbie as well.
 	Possesses high ability in communication, coordination and expression, including both verbal and written.
 	Team player is a must.
 	Proficient in use of computer and major Microsoft office software.

Job Highlights:

 	Annual Leave, Medical Leave & Public Holiday
 	EPF & Sosco Provided
 	Career Training & Enhancement
 	Friendly Working Environment
 	Uniform Provided


Welfare Coordinator (Klang Valley)

Work Location: Bukit Mertajam, Penang

 

Responsibilities & Duties:

 	Conducting interviews/questionnaire, either via phone calls or site visits, with individual help-seekers or their families to assess and review their situation.
 	Assist in administrative affairs, such as sorting out and collecting information on help-seekers and writing up assessments / reports.
 	Be involved in promoting charity activities.
 	Participating in writing up scripts and so on.

Requirements:

 	Good command in English, Mandarin and Bahasa Malaysia.
 	Candidate must possess at least SPM or higher qualification
 	No criminal or fraud litigation record.
 	Possesses a strong sense of responsibility, stand to hard work, positive and optimistic.
 	Possesses caring, patient, and good listener.
 	Willing to travel for patient interviews or visits (with driving license and own transport).
 	Comfortable with multi-tasking and emergency tasks, assignments, or activities.
 	Preferably with experience in the field of public welfare or similar, however, we are welcome newbie as well.
 	Possesses high ability in communication, coordination and expression, including both verbal and written.
 	Team player is a must.
 	Proficient in use of computer and major Microsoft office software.

Job Highlights:

 	Annual Leave, Medical Leave & Public Holiday
 	EPF & Sosco Provided
 	Career Training & Enhancement
 	Friendly Working Environment
 	Uniform Provided


Welfare Coordinator (Penang)

Work Location: Bukit Mertajam, Penang

 

Responsibilities & Duties:

 	 Handle interview and writing assignments
 	Participate in video shooting and planning
 	Participate in website and social media platform content development
 	Able to handle mutliple projects at the same time

Requirements:

 	Required language(s): Mandarin, English, Bahasa Malaysia
 	Possess work experience is preferred
 	Good news sense
 	Good writing skills, interview skills and familiar with content planning
 	Good communication, interpretation, and observation skills
 	Responsibility and careful review of news and information before release

Job Highlights:

 	Annual Leave, Medical Leave & Public Holiday
 	EPF & Sosco Provided
 	Career Training & Enhancement
 	Friendly Working Environment
 	Uniform Provided
